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 SERGIO SPIVAK

 

sergiospivak@gmail.com                                                                                                             (404) 980-2655 mobile


SUMMARY


Accomplished systems administrator with over 11 years of experience in systems administration, including analyzing, installing, maintaining, and repairing hardware, software, peripherals, and networks. Developed exceptional relationships with co-workers, management and end users. Excellent communication and problem solving skills. 

Parallel to my IT career I had developed interest in real estate and have successfully invested and currently do my own property management.

Currently I have obtained a license from America's Real Estate Academy – and am excited to obtain experience as a registered real estate appraiser.

                                   

PROFESSIONAL EXPERIENCE

 

 

Georgia Department of Transportation                                                       Atlanta, GA

System Administrator, 04/03-07/14

  • Assist clients with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.

  • Physical setting up of computers and software system installation for various computer applications and programs.

  • Install software, patches, updates on desktops, and laptops.

  • Troubleshoot basic network, software, and printing problems.

  • Install and/or upgrade Microsoft Operating Systems.

  • Performs virus detection and removal.

Technology Center, Inc.                                                                                 Norcross, GA

System Administrator 05/2000-12/02

  • Set up accounts for new employees and closed accounts when no longer necessary.

  • Systems Center Data Protection Manager Administration.

  • Symantec Netbackup Administration.

  • BlackBerry Enterprise System Administration

Technical Support Analyst, 11/99-05/2000

  • Provided phone support for a community of 45 users on a Windows and Unix based platforms and maintained helpdesk SLA levels with the 95% success

  • Utilize Norton Ghost to Imaged/re-image and deploy laptop and desktop systems.

  • Successfully led projects which consisted of distributing 200 Dell Laptops and Desktops to the Field Office/division.

  • Participated in Windows 95 to 2000 OS migration.

  • Installed, configured, maintained, and troubleshoot end user workstation hardware, software, and peripheral devices

 

European Craftsman Metrology Lab, Inc.                                                      Norcross, GA

Technical Support Analyst, 04/93-10/99

  • Provided level 1 and 2 service and technical support.

  • Established local area network.

  • Supported over 50 different standard and proprietary applications.

  • Used HTML to design and develop a corporate web site.
     

EDUCATION
BBA Computer Information Systems, 2001                  Georgia State University, Atlanta, GA
CompTIA A+ Certification CompTIA Network + Certification Certified Help Desk Professional, Pursuing MCSE Certification

America's Real Estate Academy – Registered real estate appraiser

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